Frequently Asked Questions - Hearing
Disability Tours
Which types of tours do you have available and with
which type of accommodation?
We have a broad spectrum of options available, from 5 star
hotel and lodges to luxury camping safaris, with various
destinations in three major countries, namely South Africa,
Namibia and Botswana.
I
wish to bring my family and some friends on one of your
tours, can we book this tour only for us?
Absolutely, we often privatise and also tailor-make tours
to suit the needs and time as well as financial restraints
of our clients.
Can
I bring my children on one of your tours?
Yes, children are welcome on our tours, however depending
on their ages, we would prefer if you were to book a private
departure, as we have to consider our other travellers,
who from experience usually prefer not to have young children
on tour.
Can
I travel on my own?
Most definitely, we also arrange private tours for single
travellers, financially it makes more sense to join one
of the existing tours.
In
an emergency situation, for example a fire in the hotel
at night, how will I be notified of this?
Unfortunately in South Africa, technology such as strobe
lights and other emergency warning systems, are a little
in arrears, in these type of situations, your guide as well
as hotel staff, will be aware of your predicament, and their
first reaction will be your safety. The guide will have
access to your room keys and will physically come to notify
you.
Should
a client experience a medical emergency, whilst on tour,
how would ES react to this situation?
In South Africa, we are generally always within close proximity
to hospitals of International standard, Should for whatever
reason this not be the case, we will organise an emergency
air evacuation, to the nearest major hospital for further
medical help. In Botswana and Namibia or other countries
to the North of South Africa, where we find ourselves further
from major city centres, in the event of a medical emergency,
that the local professional medical services, feel needs
hospitalisation, we will without question organise an emergency
air evacuation, to South Africa, or Windhoek the capital
of Namibia.
Is
it compulsory for me to have to have a sign language interpreter?
No, as you might imagine, interpreters do significantly
increase the cost of the tour being organised, and although
they do enhance the communication and thereby knowledge
for you the client, it is also possible to travel without
them. We as a company are endeavouring to make as many tour
options as possible available to you, with competitive pricing,
and we have found that the difference between having an
interpreter or not is often the difference between you affording
the tour or not. We have also found especially with smaller
private groups one or more of the family members, communicates,
and nothing is missed on the tour. Our Guides are well travelled
professionals, sensitive to the needs of our clients and
enthusiastic to communicate in various ways, to transfer
information to you.
Can
you arrange sign language interpreters?
Yes, we can arrange interpreters – naturally there
will be an additional cost for this service as International
interpreters are not easy to come by in South Africa.
I
wish to do a safari, but am a little hesitant, due to me
not being able to hear an approaching elephant?
There are very, very few people, who would be able to hear
an approaching elephant, for the simple reason, despite
the enormous size of an elephant they barely make a sound
whilst walking. The biggest most important thing with regards
to animal behaviour and your safety is that wild animals
are not vindictive. They do not run into camps and attack
people. All clients on our safaris are in close proximity
to our camp and under the constant supervision of our guides
and staff. Believe it or not when you are out in the wilds,
you are probably in the safest place you could be in the
entire world.
