An ostrich inspects us closely in the West Coast National Park.

 

 

Frequently Asked Questions - Kidney Dialysis Tours

Can I travel to South Africa, considering I need Haemodialysis every second to third day?
Yes, most definitely. There are a vast number of kidney and dialysis centres situated throughout South Africa. The location of these centres is taken into consideration when compiling our itineraries, to ensure that our clients can easily receive dialysis treatment every 1-3 days for the duration of their safari.

Can I travel on my own?
Yes, we do not discriminate against single travelers, provided you are medically fit to travel alone.

May friends and family travel with me on my tour?
Most definitely, we encourage friends and family, to join with on our tours, in fact where children are involved or where group sizes increase we try to privatize the tour.

May I organise a private tour?
Yes. We are happy to custom-design a private tour for small groups, provided there is a minimum number of 4 clients.

Can we tailor-make this tour around my specific dates and amount of days?
Depending on the availability of our vehicles and guides, we will do our best to try and accommodate your specific request – also taking into account any special interests that your group might have, for example, birding/ fishing/ cultural experience, etc.

Do I pay more for this tour, due to my disability?
Your actual tour cost is the same as everyone else on the tour, the only reason the cost works out more expensively for you, is because we include all the costs involved with your dialysis treatments. Besides the additional medical costs involved, all other costs are exactly the same as people who do not require dialysis.

Do my friends and family pay more, even though they do not need dialysis?
No, absolutely not. People not requiring dialysis treatment simply pay the set tour price and are not charged anything extra.

How do I pay?
You will make one payment to Endeavour Safaris for your tour, as well as all your medical costs. We have done this to make the whole process streamlined and user friendly.

After the long flight to South Africa, I will need dialysis on the day of my arrival.
All our tours start on day one with a visit to a dialysis centre.

What will I do about this?
All our itineraries specially include dialysis treatment on the day of arrival in South Africa. We will also make all the necessary bookings for any further treatments which need to be included over the duration of your tour.

How do I inform the dialysis centres of my special needs and information?
We have a comprehensive questionnaire that your doctor will need to fill out and return to us. The questionnaire contains all relevant information that our dialysis centres require.

Is this information treated confidentially?
Please be assured that our questionnaires, once filled in, are kept confidential and will only be seen by the relevant medical personnel dealing with your case.

Can I travel to other Southern African countries?
Unfortunately, at this stage, South Africa is the only country in the south that is equipped with suitable kidney dialysis centres. The other countries that we currently operate in, namely Botswana and Namibia, do not have dialysis centres.

Are the dialysis centres modern and professional?
Yes, they provide world-class dialysis services, offering the full range of dialysis treatments. Our centres offer chronic dialysis in modern units equipped with state of the art equipment and their service conforms to the highest internationally accepted quality and safety standards.

I have other specific questions about my dialysis that I would like to ask a doctor about. How can I do this?
Please forward any such questions to us and we will get the relevant information answered and returned to you.

Are these tours physically demanding?
All our itineraries are specifically laid out to allow sufficient time for rest and relaxation. For tours where lots of driving is included, we ensure plenty of rest stops along the way for stretching legs, photo opportunities, etc.

How does the payment work for my dialysis, and how can I reclaim this with my medical aid?
Well, firstly, to be 100% sure, check with your medical aid and be sure they will accept our method. We have tried to simplify this payment system, because, as you know, money transfers are very expensive and often become a headache, especially when you have to do payments to three or four different dialysis centres. Endeavour will invoice you for the full tour price, including all your medical costs. We will pay the various hospitals, as well as do the booking of the dialysis centres on the appropriate days. The hospital will invoice Endeavour Safaris as well as putting your name on the invoice. A copy of this invoice as well as a letter from Endeavour Safaris, stating that in order to cut down on administration, you paid us in full for medical costs whilst here on tour, and in actual point of fact you paid for your own medical indirectly.

What else will I need for this tour ?
A passport, humour and enthusiasm are all compulsory.